Privacy Policy

Last Updated: [8 June 2025]

Welcome to CLAUDIA GROEPEN (claudiagroups.com). Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services, including our website and other platforms.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name: Provided when you contact us or use our services.

  • Email Address: Used for communication purposes.

  • Business Details: Such as company name, industry, and professional needs.

  • Financial Information (if applicable): For payment processing or service agreements.

  • Identification Documents (if required): For verification in certain transactions.

1.2 Usage Data

  • IP address, browser type, device information, and operating system.

  • Pages visited, time spent on our website, and interactions with our services.

  • Cookies and similar tracking technologies to enhance your experience.

1.3 Communication Data

  • Records of emails or messages exchanged between you and our support team.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To respond to inquiries and provide our services.

  • Customer Support: To assist with your requests.

  • Personalization: To tailor our services based on your needs.

  • Marketing: To send updates about our services (only with your consent).

  • Compliance: To meet legal obligations and prevent fraud.

  • Analytics: To improve our website and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Trusted Partners: Entities that assist us in delivering our services.

  • Legal Authorities: When required by law or to protect our rights.

  • Service Providers: Such as IT support or payment processors.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences via your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to data processing.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at support@claudiagroups.com.

7. Retention of Data

We retain your data only as long as necessary for the purposes outlined, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect their data.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the “Last Updated” date.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

CLAUDIA GROEPEN
E-mail: support@claudiagroups.com
Website: claudiagroups.com

Thank you for trusting CLAUDIA GROEPEN. We are committed to safeguarding your privacy while delivering exceptional service.